Frequently asked questions
Do I need trading knowledge?
No. The software is designed for both beginners and experienced traders. Trading activity is fully automated and clients can monitor account activity and notifications.
What is a VPS server and how does it work?
A VPS (Virtual Private Server) is a remote server where your MT4/MT5 account runs continuously with stable internet and power. Setup is fully completed by our expert team.
How do I install and configure auto trading?
Our experts complete the installation process. You simply install MT4 or MT5, enter credentials, and monitor trading activity from the client portal.
What is the risk and drawdown?
Trading involves risk. Market conditions may affect performance. Historical performance and backtested results do not guarantee future outcomes.
How do I withdraw funds?
Withdrawals are performed through your broker or payment provider according to their procedures. Our software does not custody your funds.
How long does the software run?
Once installed and activated, the software provides lifetime access — no monthly subscriptions or annual renewal fees.
Is MT4 supported?
Yes.
Is MT5 supported?
Yes.
Can I use my own broker?
Yes, subject to compatibility requirements. Our team will confirm support during onboarding.
Do you provide lifetime support?
Yes. Lifetime support is included with every plan.