KYC Policy
Last updated: 16 September 2026
To meet our legal obligations and protect clients from fraud, Wise Expert Advisor LTD (Company Number 17462539) verifies the identity of every client before an account is activated.
Documents required
- Identity: valid passport, national ID card, or driving licence.
- Proof of address: utility bill or bank statement dated within the last 3 months.
- Payment ownership: confirmation that the payment method belongs to you, if requested.
Review process
Submissions are usually reviewed within 1–3 business days. Statuses shown in your portal are Pending, Under Review, Approved and Rejected. If a submission is rejected you will be told why, where the law permits, and you may resubmit corrected documents.
How your documents are handled
Documents are stored in access-controlled systems, used only for verification and legal compliance, and retained for 5 years after the end of the relationship. See our Privacy Policy for full details and your rights.